Gaming should be fun, not stressful. alpha 123 is committed to helping you enjoy gaming safely and in a balanced way. Here you'll find everything you need — limit-setting, Self-Exclusion, and full support.
Gambling carries the risk of financial loss. Only play within your means. Not for those under 18.
Alpha 123 provides you with a set of practical tools to help maintain balanced gaming habits. Use them at any time to stay in control of how you play.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Set a time limit for how long you play in a single session. Once the limit is reached, alpha 123 will automatically remind you to take a break.
Set a limit so you can no longer place bets once you've lost a certain amount. This is the most effective protection against financial harm.
Take a temporary break lasting anywhere from 1 day to 6 weeks. Your account stays active during this time, but placing bets is suspended.
Exclude yourself from alpha 123 completely for anywhere between 6 months and 5 years. Your account cannot be reopened while Self-Exclusion is active.
Check a summary of your playing time and spending at regular intervals. These reminders help you stay aware and in control.
Responsible gaming means using gaming or betting as a balanced form of entertainment — one that you enjoy within your own means and on your own schedule. alpha 123 believes every player has the right to a safe and secure environment, and that belief is the foundation of our responsible gaming program.
Online gaming is growing rapidly in Bangladesh, with people of all ages — from young adults to the middle-aged — enjoying Sports Betting and casino games. But just like any other form of entertainment, gaming can become harmful when it gets out of hand. Problem gambling doesn't only affect your finances; it can also take a serious toll on your family life and mental wellbeing.
Alpha 123 takes this seriously. Our goal isn't just to deliver the best gaming experience — it's also our responsibility to ensure you can enjoy it in a healthy way. That's why we follow internationally recognized responsible gaming standards.
The core principles of responsible play are: Stick to your set budget, don't chase losses, and never treat gambling as a source of income.
Problem gambling usually develops gradually. Many people don't realize when it has shifted from entertainment to a problem. If you notice any of the signs below in yourself, it's time to be cautious and seek help.
Betting beyond your means, borrowing money to play, placing bets instead of paying bills, or chasing losses with more bets.
Being unable to stop playing, lying about your gaming, withdrawing from family or work, or using gaming to escape boredom or stress.
Feeling restless or irritable when you're unable to play, constantly thinking about betting, or being unable to stop despite feeling guilty.
Strained relationships with family and friends, difficulty focusing on work or studies, and withdrawing from social activities.
If any of the signs above are showing up regularly in your life, don't wait — reach out to us or seek advice from a professional.
You can manage your own gaming activity directly through your account settings on alpha 123. These tools are completely free to use and take effect immediately.
If you feel you need an extended break, choose the Self-Exclusion option. It can be set for 6 months, 1 year, 3 years, or 5 years. While Self-Exclusion is active:
To request Self-Exclusion support@alpha123.imEmail us at or reach us via live chat.
Setting limits or choosing Self-Exclusion is not a sign of weakness — it's a sign of responsibility. alpha 123 respects and supports that decision.
Answer the following questions honestly. If more than three answers are "Yes", please seek help.
Alpha 123 strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and KYC documents may be requested if there is any doubt.
To prevent your child or any underage family member from accessing online gaming sites, take the following steps:
Any attempt to register or place bets on behalf of a minor will result in the immediate closure of that account, with no refund of funds.
If you or someone you know is struggling with problem gambling, you don't have to face it alone. alpha 123 and a range of organizations are ready to help.
Our specially trained support team is available 24/7. Reach us via Live Chat or email anytime.
support@alpha123.im — Share your situation confidentially and we'll help you through it.
Contact us at any time to set limits or activate self-exclusion on your account.
Click the chat button at the bottom right of any page on the site for instant assistance.
Asking for help takes courage. Every request you make at alpha 123 is handled with complete confidentiality.
Play for fun, stay within your limits. Register today and start your safe gaming journey.